1. Returns
We want you to be completely satisfied with your purchase from BHOOMI PLUS ONLINE & OFFLINE MARKETING PRIVATE LIMITED. If for any reason you are not satisfied with your order, we offer a hassle-free return policy. Please read the following guidelines for returning items:
1.1 Eligibility for Returns
- You may return products within 10 days from the date of delivery.
- The product must be in its original condition with all tags and packaging intact.
- Personalized or customized items cannot be returned unless they are defective.
1.2 Return Process
- Contact our customer support team at +91 88900 62070 to initiate the return process.
- Provide your order number, the reason for the return, and any relevant details.
1.3 Return Shipping
- You are responsible for the cost of return shipping unless the item is defective or the return is a result of our error.
- We recommend using a trackable shipping method to ensure your return is received.
1.4 Refund
- Once your return is received and inspected, we will process your refund within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Please note that shipping fees are non-refundable.
2. Exchanges
We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.
3. Shipping - [ Delivery timeline 2 to 7 business days ]
3.1 Shipping Methods
- We offer various shipping options, including standard and expedited shipping. Shipping costs and estimated delivery times will be provided during the checkout process.
3.2 Shipping Destinations
- We ship to addresses within India. Please contact our customer support team if you have specific shipping requirements or questions.
3.3 Shipping Delays
- BHOOMI PLUS ONLINE & OFFLINE MARKETING PRIVATE LIMITED is not responsible for shipping delays caused by factors beyond our control, such as weather, customs, or courier issues.
3.5 Tracking Orders
- You will receive a tracking number via email once your order has been shipped. You can track your order through the provided link.
3.6 Lost or Stolen Packages
- If your order is lost or stolen during transit, please contact us immediately. We will assist you in resolving the issue.
4. Policy Changes
BHOOMI PLUS ONLINE & OFFLINE MARKETING PRIVATE LIMITED reserves the right to update or modify this Return & Shipping Policy at any time. Any changes to this policy will be posted on our website with the revised effective date. It is your responsibility to review this policy periodically for updates.
By making a purchase from BHOOMI PLUS ONLINE & OFFLINE MARKETING PRIVATE LIMITED, you acknowledge that you have read, understood, and agree to our Return & Shipping Policy.